1. Eligibility for Returns
You may request a replacement or refund if:
- You received the wrong item.
- The product was damaged or leaked upon arrival.
- The product is expired or defective.
LEGAL
RETURN AND REFUND POLICY
We take pride in delivering fresh, high-quality soups. As our products are consumable food items, returns are accepted only under the conditions below.
2. Return Process
- Notify us within 48 hours of delivery via minutesoups@gmail.com with clear photos and order details.
- Once verified, we will arrange for a replacement or refund as applicable.
3. Non-Returnable Items
- Opened or partially used products.
- Products damaged due to mishandling after delivery.
- Orders placed by mistake or due to change of mind.
4. Refund Method
Refunds will be processed and credited to your original payment method within 5-7 business days after approval.